NBS Demonstrates Commitment to Excellence Through CEFEX Certification

National Benefit Services, LLC (NBS) has once again been certified by the Centre for Fiduciary Excellence, LLC (CEFEX) as adhering to the American Society of Pension Professionals and Actuaries (ASPPA) Standard of Practice for Retirement Plan Service Providers. For the ninth consecutive year, NBS has successfully demonstrated a standard of excellence and a dedication to retirement plan administration best practices through an independent audit.  NBS is one of fewer than 50 firms nationwide to maintain this prestigious certification. 

The CEFEX program was developed to recognize firms providing administration services to retirement plans that adhere to a standard of excellence and a dedication to best practices. The program, which requires an annual certification renewal, encourages a culture of good governance and oversight. The certification allows us to distinguish ourselves in a competitive marketplace and establish credibility with current and prospective clients and advisors. 

The CEFEX certification gives clients peace of mind knowing that NBS, as their partner: 

  • Adheres to ethical sales practices 
  • Devotes sufficient resources to protecting Personal and Identifiable Information  
  • Discloses fees and services accurately and clearly 
  • Provides support for DOL and IRS audits 
  • Has a documented disaster plan that is annually tested for accurate data recovery 
  • Follows a consistent plan governance process 
  • Employs experienced staff to support technical retirement plan compliance questions 
  • Requires staff to attend and pass Continuing Education courses  
  • Maintains sufficient errors and omissions insurance coverage 
  • Has a documented succession plan in place 
  • Ensures accuracy and compliance for retirement plans 

For more information about the value of a CEFEX-certified third-party administrator to a retirement plan sponsor, download a copy of this brochure.